I. Q: How will the shoes be delievered?
A: All the orders are shipped via EMS express mail mainly.
II.Q: How about shipping cost?
A: We provide FREE SHIPPING on all orders!FREE SHIPPING in the worldwide!!
III.Q: how do I know you have shipped my shoes?
A:After we shipped your shoes, we will send you a tracking number that will show you where your shoes at right now.You can track your shipment at here:
http://www.ems.com.cn/english-main.jsp .
IV.Q:Do I have to pay for Taxes and Customs Duties?
A:No.We provide No Sales Tax on every order.We pays all applicable sales tax for orders shipped in the worldwide.
V. Q: How long will it take for my product to arrive?
A:Delivery time is generally 7-10 working days from the time your order has been processed.
VI.Q: How to get wholesale price?
A: If you buy more than one pair once, we can give you wholesale price for you.and you
need talking to our customer service.
VII.Q: What size do we have?
A: Most shoes are in European or US sizes. Most shoes are available in size 7-12, for smaller size 7, and bigger size 12, not always available, bigger sizes are only available to a few styles
VIII. Q:The item doesnt fit,can I return it?
A: Item can only be sent back if we are at fault. Meaning we sent the wrong size or item.
IX. Q: If I have a problem with the shoes I have ordered, will you help me resolve it?
A: If you have a problem with the shoes you have ordered, you need to contact the online store you ordered it from.
X. Q: How do I order?
A: Click on the item you wish to purchase, select a size, add to cart,and checkout .Its that simple.If you have any further questions please just contact our 24/7 customer team and we will get back to you ASAP.
